When you come to ACT tonight or Saturday, there are two or three amazingly patient folks: The Box Office Staff. When you bought your tickets online or over the phone, they make sure your tickets are waiting for you.
They say most everyone is really nice when buying or picking up the tickets but here are some tips:
If you've got tickets reserved, just your name & which show you're seeing is necessary.
Having your payment method ready to go is always helpful
Get here around 7:30 and have a drink. The bar is open at 7pm and the lobby is a great place to hang out before the show. Take your time. Relax.
Don't talk on your cell phone while getting your tickets. It's really just rude.
But most importantly..
Just because you know someone in the show doesn't mean you're on "the list." If you're not on "the list" yell at your friend, not the staff. That's never happened with 14/48 folks so we're good. But just so you know.
Call 'em at (206) 292-7676. They'll take care of you.